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[Required] Wellness House Seoul (WHS) Integrated Platform Terms of Service

Effective date: September 1, 2026　|　Version: V2.1　|　Operator: AAC Co., Ltd.

Article 1 (Purpose)

The purpose of these Terms is to set out the basic matters — including the rights, obligations, and responsibilities of the Company and its members, as well as the conditions and procedures for use — relating to the use of the Wellness House Seoul (WHS) integrated platform service (the "Service") operated by AAC (the "Company").

Article 2 (Definitions)

Term	Definition
Service	The Wellness House Seoul integrated platform operated by the Company and all incidental services, including its website and mobile applications.
Member	A person who has agreed to these Terms, created a WHS account in accordance with the procedures provided by the Company, and uses the Service.
Account or WHS integrated account	All login credentials configured by a member for member identification and use of the Service.
Individual Service	A service operated by each medical or non-medical business operator that is connected to and provided through WHS.
Individual Service Operator	Each corporation or sole proprietor that directly operates and provides an Individual Service.
Health Information	Information on an individual's physical health — such as blood pressure, blood glucose, body composition, weight, sleep, and activity level — that a member enters directly into the Service or submits through device integration or file upload, and that constitutes sensitive information under Article 23 of the Personal Information Protection Act.
Self-submitted personal health record (PHR)	Information that a member has uploaded and submitted directly into the Service from health-related documents concerning that member that the member holds, such as copies of medical records, health checkup results, and copies of prescriptions. Such information is not collected by the Company directly from a medical institution; the member is the party submitting the information.
Health Management Service	Value-added services provided by the Company on the basis of a member's Health Information and self-submitted personal health records, such as personalized health management information, reports, content recommendations, and connection with Individual Service Operators.
Entry Ticket	An electronic token within the Service issued by the Company to a member free of charge for the purpose of entering a specific round of a draw event held by the Company or an Individual Service Operator. An Entry Ticket has no monetary value and is not redeemable for cash or any equivalent.
Round	An individual iteration of a draw event conducted as a single unit from the start date and time to the closing date and time set by the Company. The closing date and time, draw date, and prizes for each Round are determined on the relevant event page.

Article 3 (Effect and Amendment of the Terms)

These Terms take effect by being posted on the Service screen or otherwise notified to members.
The Company may amend these Terms to the extent that such amendment does not violate applicable law.
When amending these Terms, the Company will specify the effective date and the reasons for the change and give notice through the Service's initial screen and the notices section from seven days prior to the effective date.
In the case of a change unfavorable to members, notice will be given from 30 days prior to the effective date, and individual notice will be given by email registered by the member or by app push notification.
Where the Company, in giving notice of the amended Terms, has stated that "failure to express refusal by the effective date will be deemed consent," and the member has not expressly refused, the member is deemed to have consented to the amended Terms.
Provided that where the conditions for processing personal information change, implied consent may not be substituted, and the member's express consent must be obtained anew.
If a member does not agree to the amended Terms, the member may discontinue use of the Service and request withdrawal of membership.

Article 4 (Status and Role of the Platform)

WHS is an integrated platform provider connecting members and Individual Service Operators.
The Company is not a party to any goods, services, medical practice, consultation, procedure, or prescription provided through an Individual Service.
The provision of an Individual Service, the conclusion and performance of the related contract, its outcome, and the responsibility arising therefrom belong entirely to the relevant Individual Service Operator.
The Company does not directly intervene in transactions or the course of use between members and Individual Service Operators, and bears no responsibility for disputes arising therefrom.
Provided that, where separate consent of the member has been obtained under Article 8 and Annex 1, the Company also holds the status of a health information controller directly processing Health Information and self-submitted personal health records.
This Service does not provide medical practice. Health management information, reports, content, and the like provided by the Company are general information for reference purposes and do not substitute for medical diagnosis, prescription, or treatment.

Article 5 (Membership Registration and Accounts)

Membership registration is established when a user agrees to these Terms and the Privacy Policy and the Company approves the application.
A member may access the Individual Services connected by WHS through a single WHS integrated account.
When a member accesses a particular Individual Service, a separate service agreement is established with that Individual Service Operator.
Persons under the age of 14 may not apply for membership. Provided that where a member who is a legal representative wishes to enter and manage, on behalf of a child under the age of 14, that child's Health Information through the member's own account, the Company may process such information with the consent of the legal representative pursuant to Article 22-2 of the Personal Information Protection Act.
The Company may refuse or defer an application for membership where there has been use of another person's information, entry of false information, a history of violation of these Terms, or where technical or operational grounds exist.

Article 6 (Account Management and Responsibility)

Responsibility for managing an account rests with the member.
Members must not provide or share account information with third parties.
The Company bears no responsibility for damages arising from account theft, fraudulent use, or information leakage attributable to the member.
The Company may require members to use additional authentication or other measures where necessary for security.
Members must promptly update their account information when it changes, and the Company bears no responsibility for disadvantages arising from failure to update.

Article 7 (Provision and Modification of the Service)

As a rule, the Company provides the Service 24 hours a day, year-round.
Provision of the Service may be temporarily suspended in the event of system inspection, maintenance, technical failure, natural disaster, or the like, and the Company will give notice before or after such suspension.
The Company may change the content of the Service as required for operational or technical reasons and will give prior notice of such changes. Provided that where urgent grounds exist, notice may be given afterwards.
Where the Company discontinues all or part of the Service, it will give notice 30 days in advance. Provided that this does not apply where unavoidable grounds exist, such as critical bugs, urgent security issues, or natural disasters.

Article 7-2 (Use of Entry Tickets)

A member may be issued Entry Tickets through the purchase of goods or services within the Service, participation in events, or the performance of other activities designated by the Company. Issued Entry Tickets belong to the Round in progress at the time of issuance; the conditions, quantity, and method of issuance are announced on each purchase screen or event page.
Entry Tickets are granted by the Company to members free of charge, have no monetary value, are not redeemable or refundable in cash or any equivalent, and may not be transferred to third parties or provided as collateral.
Entry Tickets held by a member are automatically entered into the draw for the Round to which they belong at that Round's closing date and time, without any separate application. Members need take no further action to enter, and may not enter only part of the Entry Tickets they hold or defer entry.
The validity period of an Entry Ticket runs until the closing date and time of the Round to which it belongs. Entry Tickets are used for automatic entry under paragraph 3 upon closing of the Round and thereby expire; they are not carried over to the next Round regardless of the draw result.
The Company gives advance notice of the start date and time, closing date and time, draw date, and method of announcing winners for each Round on the relevant event page. Members may check the quantity of Entry Tickets held, the Round to which they belong, and their entry history within the Service.
Where a purchase of goods or services or participation in an event through which Entry Tickets were issued is cancelled, the Entry Tickets are handled as follows.
1. Where cancellation occurs before the close of the relevant Round: the Company reclaims the Entry Tickets.
2. Where cancellation occurs after the close of the relevant Round: the Company may treat the entry made with those Entry Tickets as void and, where a prize has already been won, may cancel the win and demand the return of any prize delivered.
Where the Entry Tickets to be reclaimed under paragraph 6 are insufficient or cannot be reclaimed, the Company may demand from the member payment of an amount equivalent to the shortfall or to the value of the prize delivered.
Where a member is issued Entry Tickets or enters a draw by any of the following methods, the Company may reclaim or void those Entry Tickets and cancel the resulting entry and any win.
1. Misappropriating another person's name or information, or creating duplicate accounts
2. Using automated programs or other methods not provided by the Company
3. Repeatedly purchasing and cancelling for the purpose of acquiring Entry Tickets, or other conduct that cannot be regarded as a normal transaction
4. Any other conduct violating applicable law or these Terms
Where a member withdraws from membership or the service agreement is terminated before the close of a Round, the Entry Tickets held by the member expire immediately and are excluded from automatic entry, and are not restored even upon re-registration. Where a member withdraws from membership or the service agreement is terminated after the close of a Round but before the announcement of winners or delivery of prizes, the win and the delivery of the prize may be cancelled.
The draw method, number of winners, content of prizes, announcement of winners, method of prize delivery, and other details of each Round are as determined on the relevant event page. Where a prize is a good or service provided by an Individual Service Operator, responsibility for its provision and performance belongs to that Individual Service Operator pursuant to Article 4.
Where taxes and public charges arise under applicable law in connection with receipt of a prize, the party bearing them and the method of handling are announced on the relevant event page.
The Company may change or terminate the Entry Ticket service, in which case it will give prior notice in accordance with Article 7, paragraphs 3 and 4. Provided that, as a rule, a Round already commenced will proceed to its scheduled closing date and time and the draw will be completed; where a Round in progress is suspended for unavoidable reasons, the Company will announce the reasons and take measures to protect members' interests, such as carrying over the Entry Tickets held by members to the next Round.
Precautions regarding the use of Entry Tickets — including their validity period, the disadvantages of acquiring or using Entry Tickets by improper means, the draw method, and the criteria for announcing winners — are permanently posted at the bottom of each Round's event participation screen. Detailed operational matters concerning the issuance, accrual, and use of Entry Tickets follow the operating policy separately established by the Company.
Where the value of a prize provided by the Company exceeds the threshold for the imposition of taxes and public charges under the Income Tax Act or other applicable law, or where physical delivery of a prize is required, the Company may separately collect, at the time winners are announced and as prescribed by applicable law, the minimum personal information necessary for delivery of the prize (resident registration number, delivery address information, etc.).

Article 8 (Processing of Personal Information and Health Information)

The Company collects and uses the minimum personal information necessary to provide the Service; matters concerning the processing of personal information follow the separate Privacy Policy.
As a rule, the Company does not collect or process sensitive information such as Health Information and self-submitted personal health records (PHR). Provided that, where a member has given separate express consent, the Company processes such information within the purposes and scope set out in Annex 1.
The Company does not collect medical records directly from medical institutions. Health records are processed only through members uploading their own copies of medical records, health checkup results, and the like directly into the Service.
Members must upload only their own medical materials that they have lawfully obtained; uploading another person's medical records without authorization is prohibited.
Detailed matters concerning the processing of Health Information are set out in Annex 1.
Consent to the processing of Health Information is given separately from consent for the use of basic services. Members may use the basic WHS platform services even if they do not consent to the processing of Health Information.

Article 9 (Provision of Personal Information to Third Parties)

The Company does not provide personal information to third parties without the member's consent.
Only where a member has separately consented may the Company provide account identification information, Health Information, or marketing-related information to third parties within the scope of that consent.
Where provided for by law, information may be provided without the member's consent.
The provision of Health Information to third parties is made only through consent that is separate from consent to the provision of account identification information.

Article 10 (Obligations of Members)

Members must not engage in any of the following acts.
1. Misappropriating another person's account or personal information
2. Interfering with the normal operation of the Service
3. Acts violating applicable law or these Terms
4. Infringing the rights of the Company or third parties
5. Providing false or inaccurate information
6. Uploading medical records or health records belonging to another person
7. Using Health Information within the Service for medical device purposes or for telemedicine purposes
8. Engaging in for-profit activities using the Service without the Company's prior consent
9. Distributing computer viruses, malicious code, or the like
10. Reverse engineering or decompiling the Service

Article 11 (Management of Postings)

Responsibility for postings placed within the Service by a member rests with that member.
The Company may delete, or restrict use in respect of, postings that violate applicable law, infringe the rights of others, or contain false, obscene, or violent content, without prior notice.
Where a third party requests suspension of a member's posting on grounds such as defamation or copyright infringement, the Company will take measures in accordance with applicable law.
Where the Company deletes a posting or restricts its use under paragraph 2 or 3, it will notify the member who posted it and the person who requested the deletion without delay. Provided that where it is difficult to determine whether rights have been infringed, or where a dispute between interested parties is anticipated, the Company may temporarily block access to the posting for a period not exceeding 30 days (a "temporary measure").

Article 12 (Intellectual Property Rights)

Copyright and intellectual property rights in the Service and in the content provided within the Service belong to the Company or the rightful rights holder.
Members may not reproduce, distribute, or commercially exploit such content without the Company's prior consent.

Article 13 (Compensation for Damages)

Where a member causes damage to the Company by violating these Terms, the member must compensate the Company for the damage incurred.
Where a third party raises a claim against the Company due to a member's violation, the member must indemnify the Company at the member's own responsibility and expense.

Article 14 (Disclaimer and Limitation of Liability)

The Company bears no responsibility for damages arising from causes attributable to the member, causes attributable to an Individual Service Operator, force majeure, or shortfall or loss of expected profits.
The Company makes no warranty whatsoever as to the quality, results, or efficacy of Individual Services.
Provided that the limitation set out in this Article does not apply to damages arising from the loss, leakage, forgery, or alteration of Health Information, and the standards for liability for damages under Articles 39 and 39-2 of the Personal Information Protection Act apply.
The Company implements the technical and administrative measures necessary to ensure safety under Article 29 of the Personal Information Protection Act with respect to the processing of Health Information.

Article 15 (Restriction of Use and Termination of the Agreement)

Where a member violates these Terms or interferes with the normal operation of the Service, the Company may take measures in stages, such as warning, temporary suspension, or permanent suspension of use.
As a rule, the Company will issue a warning and request correction; where the matter is not corrected or the violation is repeated or serious, the Company may take measures such as deletion of postings, temporary suspension of use, permanent suspension of use, or termination of the agreement.
Where a member markedly infringes the rights of others or engages in conduct constituting a criminal act, the Company may take immediate measures without prior warning.
A member may request withdrawal of membership at any time through the functions within the Service.
Where a member withdraws consent to the processing of Health Information, processing of Health Information ceases immediately upon withdrawal and previously processed Health Information is destroyed without delay. Provided that where retention is required by law, the information is retained for that period and then destroyed.

Article 16 (Priority of the Terms and Relationship with Individual Service Terms)

These Terms govern general matters concerning the use of the WHS integrated platform and account services.
With respect to the use of an Individual Service, the individual service terms established by that Individual Service Operator apply with priority.
With respect to the processing of Health Information, Annex 1 (Consent to Health Information Services) applies with priority over these Terms.
The hierarchy of terms set out in this Article applies commonly to the terms of all Individual Services connected to WHS.

Article 17 (Governing Law and Jurisdiction)

These Terms are governed by the laws of the Republic of Korea.
In the event of a dispute, litigation is to be brought before the court having jurisdiction under the Civil Procedure Act.

Annex 1: Consent to Health Information Services

This Annex is a separate consent form concerning the processing of sensitive information (Health Information) under Article 23 of the Personal Information Protection Act. It is separated from the main Terms and the member's express consent is obtained. Members may use the basic WHS services (account and Individual Service connection) even if they do not consent to this Annex.

Article 1 (Purpose)

This Annex sets out the purposes, items, retention periods, and members' rights with respect to the sensitive information (Health Information) collected and processed by the Company when a member uses the WHS Health Information Services.

Article 2 (Definitions)

Term	Definition
Health Information	Information on physical health — such as blood pressure, blood glucose, body composition, weight, sleep, and activity level — that a member enters directly or provides to the Company through device integration.
Self-submitted health records	Records submitted by a member uploading directly into the Service copies of the member's own medical records from medical institutions, health checkup results, copies of prescriptions, and the like.
Device integration data	Health measurement values automatically transmitted through integration with health measurement devices or related apps, such as InBody devices, blood pressure monitors, blood glucose meters, and wearable devices.

[Important] For self-submitted health records, the member is the party submitting the information. The Company does not collect medical records directly from medical institutions. Members must upload only their own records that they have lawfully obtained.

Article 3 (Sensitive Information Items Collected and Purposes of Processing)

[Required consent] When using Health Management Services – collection and use of basic Health Information

Category	Items Collected	Purpose of Processing	Retention Period
Directly entered Health Information	Weight, blood pressure (systolic and diastolic), blood glucose, heart rate, sleep duration, step count, exercise information	Provision of Health Management Services, provision of personalized health information	Period of service use. Destroyed immediately upon withdrawal of membership or withdrawal of consent
Device integration data	Body composition (body fat percentage, skeletal muscle mass, body water, etc.), blood glucose (continuous and self-measured values), device unique identification information	Provision of device integration services, health trend analysis and report generation	Period of service use. Destroyed immediately upon withdrawal of membership or withdrawal of consent

Consequences of declining: You will be unable to use Health Information–based personalized reports, device integration features, and Health Management Services.

[Optional consent ①] Collection and use of self-submitted personal health records (PHR)

Category	Items Collected	Purpose of Processing	Retention Period
Self-submitted personal health records (PHR)	Copies of medical records, health checkup results, copies of prescriptions, radiological images, and the like uploaded directly by the member	Management of personal health records, use in connection with Individual Service Operators, provision of personalized health management services	Destroyed immediately upon withdrawal of consent

[Optional consent ②] Use of Health Information for personalized marketing and advertising

Category	Items Used	Purpose of Use	Retention Period
Marketing use	Health interests, service usage patterns	Recommendation of and advertising for personalized health products and services	Until consent is withdrawn

[Optional consent ③] Provision of Health Information to third parties

Recipient	Purpose of Provision	Items Provided	Retention Period
DERNA Clinic	Appointment booking, intake, consultation, performance of procedures, review of skin diagnosis results, and post-procedure care	Member identification information, booking information, intake information, questionnaire information, skin diagnosis results, procedure history, consultation history	Until the purpose of provision is achieved or until the end of the retention period required by applicable law
Swellnessy	Recommendation of personalized beverages based on skin diagnosis and procedure information, product information, purchase integration	Member identification information, skin diagnosis results, procedure history, recommendation criteria information, purchase information	Until the purpose of provision is achieved or until consent is withdrawn
WHS Store and tenant/partner brands	Recommendation of personalized cosmetics and beauty products based on skin diagnosis and procedure information, product information, purchase integration	Member identification information, skin diagnosis results, procedure history, recommendation criteria information, purchase information, information on products of interest	Until the purpose of provision is achieved or until consent is withdrawn

[Optional consent ④] Use of pseudonymized information for research and statistical purposes

Category	Items Processed	Purpose of Processing	Retention Period
Pseudonymization	Pseudonymized data derived from collected Health Information	Health management research, anonymous statistical analysis, service improvement	Until the research purpose is achieved

Article 4 (Composition and Scope of Health Information Services)

Provision of health reports: personalized reports, statistics, and analysis results are provided based on the member's Health Information.
Device integration management: members may check and manage the integration status of health measurement devices such as InBody devices and related apps, and may withdraw consent or delete data.
Management of self-submitted health records: health records uploaded directly by the member are stored and may be shared with Individual Service Operators at the member's election.
Connection with Individual Services: with the member's consent, Health Information is provided to Individual Service Operators such as partner medical institutions and health management services so that the member may use personalized services.
Personalized content recommendations: health-related content, products, and services are recommended based on Health Information.

Article 5 (Procedure for Uploading Self-submitted Health Records and Precautions)

Members may submit their own medical documents through the health record upload function within the Service.
When uploading, the member must confirm that the document concerns the member, that the member obtained it lawfully, and that the member will not upload another person's medical records.
Responsibility for the content of documents uploaded by a member rests with that member, and the Company does not warrant the accuracy or authenticity of uploaded documents.
Members may delete uploaded records at any time.

Article 6 (Device Integration)

Where measurement data is transmitted to WHS through API integration with a health measurement device operator such as InBody, both the device operator's consent to third-party provision and WHS's separate consent to the collection of Health Information are required.
Members may check the integration status on the device integration screen and may disconnect a specific device or all devices at any time. Upon disconnection, transmission of data from that device ceases immediately.

Article 7 (Safety Management of Health Information)

Encryption: Health Information is protected with secure encryption algorithms in storage and in transmission.
Access control: the number of personnel able to access Health Information is minimized and access rights are managed.
Separate storage: Health Information is managed separately from general personal information.
Access log management: access records for the Health Information processing system are generated, retained, and periodically reviewed.
Security inspections: regular vulnerability assessments and security audits are conducted.

Article 8 (Members' Rights and How to Exercise Them)

Members may exercise the rights to access, correct or delete, suspend the processing of, and withdraw consent to the processing of Health Information.
Rights may be exercised through the [Health Information Settings] screen within the Service, or by applying to the personal information protection officer in writing, by telephone, or by email.
Upon withdrawal of consent, the relevant Health Information is destroyed without delay and within five business days of the date of the request. Provided that where retention is required by law, the information is stored separately for that period and then destroyed.
Withdrawal of consent may result in the suspension of Health Information–based services, but the basic WHS services remain available.

Article 9 (Disclaimer Regarding Medical Practice)

The Health Information Services under this Annex provide information for health management support purposes.
The Company is not a medical institution, and the information it provides does not constitute medical diagnosis, prescription, or treatment.
Health Information analysis results, reports, and the like are reference information only and do not substitute for the judgment of a medical professional.
If you have or suspect a health problem, or in an emergency, please visit a medical institution immediately or call the emergency number (119).

Article 10 (Disclaimer)

The Company bears no responsibility for problems arising from the accuracy or completeness of self-submitted health records uploaded by a member, absent intent or gross negligence on the Company's part.
The Company bears no responsibility for the processing, storage, or use of Health Information by Individual Service Operators such as partner medical institutions, absent intent or gross negligence on the Company's part. Data processing by such operators follows each operator's own privacy policy.
The Company bears no responsibility for damages arising from causes attributable to the member.

Article 11 (Effective Date and Amendment)

This Annex takes effect on June 5, 2026.
Where the content of this Annex changes, notice will be given in accordance with the procedure in Article 3 of the main Terms and members' consent will be obtained anew.
Provided that in the case of an unfavorable change concerning the processing of sensitive information, individual notice will be given to members and a separate consent procedure will be carried out.

Supplementary Provisions

Article 1 (Effective Date)

These Terms take effect on September 1, 2026.

Article 2 (Transitional Measures Concerning Prior Terms)

These amended Terms apply from their effective date to service agreements established under the Terms effective June 5, 2026 (V2.0).
For service agreements established under the previous WHS Terms of Service that preceded the Terms effective June 5, 2026 (namely those effective January 22, 2026), the content of the amended Terms applies anew through consent to the amended Terms, limited to the part relating to Article 8, paragraph 2 of the previous Terms (the declaration of non-collection of sensitive information). In this case, consent to the processing of Health Information under Annex 1 is obtained anew from existing members as well.

Article 3 (Matters Concerning the Newly Established Entry Ticket Provisions)

The "Entry Ticket" item in Article 2 (Definitions) and Article 7-2 (Use of Entry Tickets), newly established by this amendment, apply to Entry Tickets issued on or after the effective date.

AAC Co., Ltd. (WellnessHouseSeoul)　|　WHS Integrated Platform Terms of Service V2.1

This English version is a courtesy translation. In the event of any discrepancy, the Korean original prevails.